Method 4: Configure the TCP/IP settings - do not have LAN setup. Method 3: Restart your router/modem – did not work Method 2: Disable your VPN connection - did not work Method 1: Temporarily disable your antivirus/anti-malware/firewall software – did not work I have run each of the steps shown below with no success. Interestingly, every time I try to activate, the app goes through update process so this means that it is able to connect. Error tells me that there are connection issues. I was able to install both 2020 & 2021 but cannot activate and do not have the screen resolution issue (I can input the license key just fine). No extra ransomware/virus/malware/firewall software installed (just have the microsoft version). I am running Windows 11 Home version 21H2 on a fairly clean laptop (HP). I stopped that and it doesn’t hurt anymore but the issue is still not resolved. My forehead is sore from banging it against the wall. So far I have spent two weeks trying to find why the Turbo Tax will not start to install. If you compare the installation software between the Turbo Tax 20 they are totally different if you scan the startup files that are on the CD’s. My question is who will stand up and resolve the problem? My guess is that Intuit should be the fixer. Got out very old laptop that has not been used in a long time with Windows 10 Version 10.10 and it at least started to install. I took the CD and tried to install Turbo Tax on my laptop running Windows 10 Version 20H2. The call to Intel support said it was my PC. I uninstalled Kaspersky and Firefox and turned off Windows protection and still cannot install on the PC. I backed up my entire hard drive and then tried to find out why Turbo Tax would not install. I worked with Intel and was able to download a version of the 2021 Premier and it does not install. I uninstalled my 2020 Turbo Tax and used the 2020 Turbo Tax CD to reinstall the 2020 version without any issues on my PC. Amazon sent another CD gratis but it also would not install either. Bought Turbo tax from Amazon and told them that the received CD would not install the 2021 Premier version. I have Windows 10 Version 20H2 installed and am at the latest update. I have the same problem in that I cannot install Turbo Tax 2021 Premier. Hope this helps someone avoid the hassles I had… □ I was told, though, that this will happen again if you purchase anything (State tax?)
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